Terms of Service
Last updated: January 24, 2026
1. Acceptance of Terms
By accessing or using RobotSitter ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
2. Description of Service
RobotSitter is a third-party monitoring service for Litter-Robot automatic cat litter boxes. Our service:
- Monitors your Litter-Robot for error states
- Automatically attempts to restart your robot when errors are detected
- Provides notifications about your robot's status
Important: RobotSitter is an independent service and is not affiliated with, endorsed by, or connected to Whisker or Litter-Robot in any way.
3. Account Requirements
To use RobotSitter, you must:
- Have a valid Litter-Robot account
- Provide accurate account information
- Maintain the security of your account credentials
- Be at least 18 years of age
4. Subscription and Billing
- RobotSitter offers monthly and yearly subscription plans
- New users receive a 7-day free trial
- Subscriptions automatically renew unless cancelled
- You may cancel your subscription at any time through the billing portal
- Refunds are provided on a case-by-case basis
5. Limitation of Liability
RobotSitter is provided "as is" without warranties of any kind. We do not guarantee:
- Uninterrupted or error-free service
- That all robot errors will be detected or resolved
- Compatibility with future Litter-Robot firmware updates
RobotSitter shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Share your account with others
7. Termination
We reserve the right to suspend or terminate your account if you violate these Terms of Service. You may also terminate your account at any time by cancelling your subscription and contacting us.
8. Changes to Terms
We may modify these Terms of Service at any time. Continued use of the Service after changes constitutes acceptance of the new terms.
9. Contact
For questions about these Terms, please contact us at [email protected].